Platform Rules

Merchant entry and public information

Merchants must operate lawful businesses and provide business, license, tax and special-category qualification information as required by the platform. KHMDeal may reject a Merchant or Store at its discretion based on compliance, quality, safety, reputation or platform standards.

Public information must be truthful, not intentionally misleading, use authorized images/content, and keep qualifications valid.

Deal and redemption rules

Deals must accurately describe the offer. Merchants must honor valid Deals according to published terms, avoid bait-and-switch, avoid intentional service deterioration because a user holds a KHMDeal Voucher, and must not hide material terms.

KHMDeal-originated Deal use must follow the platform redemption flow. Merchants must not intentionally bypass KHMDeal redemption to avoid attribution, statistics or applicable fees.

Complaints and governance

KHMDeal may investigate complaints and Merchants may need to provide evidence or explanation. Repeated complaints may trigger review.

KHMDeal may refuse publication, request changes, pause Deals, suspend Merchants or Stores, remove content, preserve records, investigate fraud and restore service when appropriate. Review or approval does not guarantee Merchant quality.

Special industries

Medical, beauty, food, accommodation and other regulated services remain responsible for their own legal and professional obligations.